Apex Interior Linings (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable Queensland privacy laws.
1. Information We Collect
We collect personal information necessary to deliver our interior lining and plastering services, quote projects, and manage client accounts. This may include:
Contact details: Name, email address, phone number, and street/site address.
Project details: Architectural plans, scope of work specifications, and property access details.
Financial information: Payment details, billing address, and credit check information (for commercial trade accounts).
Website data: IP address, browser type, and basic analytics gathered via cookies when you visit our website.
2. How We Collect Personal Information
We collect information directly from you when you:
Request a quote or submit an inquiry via our website, email, or phone.
Engage us to perform plastering, lining, or fit-out services.
Subscribe to communications or fill out client onboarding forms.
Interact with us via social media or trade exhibitions.
3. Purpose of Collection, Use, and Disclosure
We collect, hold, and use your personal information to:
Prepare quotes, estimates, and contracts for interior lining work.
Coordinate on-site operations, trade contractors, and material deliveries.
Process invoices, payments, and manage trade accounts.
Comply with legal, health, safety, and building regulatory obligations in Queensland.
We do not sell your personal information. We may disclose your information to third-party subcontractors, suppliers, professional advisers, or regulatory bodies solely to complete your project or as required by Australian law.
4. Storage and Data Security
We take reasonable steps to ensure your personal information is kept secure from misuse, loss, unauthorized access, modification, or disclosure. Digital records are stored in password-protected systems with modern security protocols, and physical files are kept in secured premises.
Information is retained only as long as necessary for business or legal obligations (such as Queensland building compliance and tax record retention laws).
5. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, out of date, incomplete, or misleading.
To request access or corrections, please contact our Privacy Officer using the contact details below. We will respond within a reasonable timeframe (typically 30 days).
6. Overseas Data Disclosures
We generally do not transfer personal information overseas. However, if cloud storage or software platforms utilize server infrastructure located outside Australia, we ensure those providers comply with standards equivalent to the Australian Privacy Principles.
7. Complaints and Contact Details
If you have a question, concern, or complaint regarding how Apex Interior Linings handles your personal information, please contact us:
Business Name: Apex Interior Linings
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]
Postal Address: [Insert Business Address, Queensland, Australia]
If you are unsatisfied with our response to a privacy complaint, you may escalate your concern to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Last updated: September 2026
